You have probably read books, articles, e-zines, all relating to how to provide good customer service. Let us change that word customer to client. A customer is an individual who may purchase an item or service one time and you may never hear from him again. It is not a big deal to you whether you do or not. [Read more…] about Three Golden Rules of Excellent Client Service
Squirrel Syndrome Sufferers Unite: 7 Steps to a Cure
I have a confession to make. It seems this year I have come down with Squirrel Syndrome. You may have heard of it of late under various different names; however, I like to refer to it as the “SQUIRREL!” Syndrome.
The symptoms are usually easy to recognize. It’s that inexplicable pull when working on a project (business or personal) to investigate the myriad possibilities of [Read more…] about Squirrel Syndrome Sufferers Unite: 7 Steps to a Cure
