I called Naomi after having had the opportunity to work with her several years ago. I knew if I wanted to take my business to the next level, I needed to partner with someone I could trust. My first assignment to Naomi was to review a program I was looking to implement for my clients. It was the first time I had candid feedback about what was working well and what needed improvement. For me, it was eye opening. I had literally been operating with a blind spot that with Naomi’s help has all but been eliminated.
Naomi helped my firm to implement and build processes and procedures that increased efficiency and improved transparency for our clients. Naomi implemented an automated project management system whereby she has taken ownership of scheduling client projects and assigning tasks for our graphic design and marketing teams — she also handles all of the follow-up. For me, this has meant a sense of freedom to create a larger market and strengthen relationships with my clients.
Since I now have the time and energy to focus on sales — sales have increased 100%. We have recently added several new government contracts, speaking engagements, and high level clients. Our support team has also doubled — we added a new person to assist with administrative tasks.
I highly recommend Naomi; she is a trusted, efficient, and experienced professional who has added tremendous value to my company. The only thing I can say is I wish I had hired her years ago!
Jean Kristensen
A Certified Minority & Woman Owned Business
I had been searching for an assistant for quite some time — and was about to give up — when I found Naomi in my own back yard (so to speak!). She and I were both part of a group learning how to use a tool to create videos for our businesses. She had asked for feedback from the group on her “About Me” video. When I watched it, I knew instantly that she was exactly who I had been looking for.
I hired her shortly thereafter and haven't looked back since. Naomi is not just an assistant, she's a partner who is dedicated to my success and the success of my business. She understands the issues facing a small business because she faces them herself.
She makes it easy for me to get things done and is a great sounding board when discussing my business' big picture approach to the future. What's really helpful is that she needs very little direction to help me carry that out. Her work has exceeded my expectations. She is self-directed and simply follows our initial plans to get things done confidentially and professionally.
I like that Naomi has a thorough knowledge of many different types of technology and isn't afraid to dig in and problem solve to find out the right solution when it's necessary. I believe she can perform pretty much any task that I give her regardless of direct experience because she is a thorough researcher, and a prolific lifelong learner as well as a successful business owner. In fact, she often foresees what needs to be done and will make recommendations for me to consider.
I am thrilled to work with someone who is a dedicated, exceptional performer that adds value to my organization.
Denise O'Berry
Small Business Expert
It’s safe to say I can’t imagine doing my business without Naomi. I know when I was first was considering bringing on an assistant, I had a couple of concerns. The first concern was I wasn’t going to have enough work to hand over to Naomi on a monthly basis. What I discovered as we began our partnership is Naomi’s skills run the gamut and there are so many projects I have that I can turn over to her. She works on my weekly e-zines, she has done research for me, she has worked on my website, she has edited books for me, and she has done a lot of the nuts and bolts work on creating a brand new website for me.
What I have learned in working with Naomi is I can hand over things I could do, I have the ability to do, but as I turn them over to her, now I have the time to focus on the other parts of my business only I can do.
The other concern I had was I am a bit of a perfectionist. I like to make sure my message, my business, looks a certain way. I like to have things created in my voice and my concern was I would lose control over that. Truly that is not something I have run into at all. Every time Naomi and I work on a project together, she listens very carefully. She asks a number of questions and she also brings things to these projects I wouldn’t even have considered.
I consider Naomi an essential part of my business. I can’t imagine my business running without her. If you are looking for somebody to partner with you, I highly encourage you to reach out and have a conversation with Naomi. I consider it one of the best things that I have done for my business.
Jennifer Bloome
Fertile Business Midwife
My first contact with Naomi Skarzinski was as a client of Fabienne Fredrickson. I was always impressed with the manner and speed Naomi handled each and every request. Then, my colleague Rochelle Togo-Figa hired Naomi and talked about how much easier her professional life had become with this special VA in her life. Two endorsements from professionals I admired and respected had me convinced. Now, the only regret I have is I didn’t start to work with the Top Shelf VA sooner.
Naomi is not only a virtual assistant but my partner in decision making and choices. She was instrumental in getting me to start a successful teleseminar series. She designed, launched, and supports my latest website. I trust Naomi’s experience as a business woman, artist, and of the moment techno. Her judgment is sound and values based. She is always on-time and keeps her promises and commitments; she even corrects my spelling. I am comfortable with the #1 VA interacting with any of my clients under all circumstances. Don’t mention her much to my colleagues for fear they will steal her.
I count myself fortunate to have Naomi on my team. You will too.
Jane Cranston
Executive Career Coach
Naomi took immediate action on our project to get a website up and running. We told her what we wanted and she delivered exactly what we asked. Naomi also provided excellent guidance and recommendations of things to avoid and ideas for improvement. All the while Naomi was very cost conscious and provided updates to how we were doing with regards to fees. She was able to deliver the site prior to her self-imposed due date. We could not be happier with the result. Naomi is a pleasure to work with and an absolutely terrific value. There are plenty of “pre-packed” website solutions out there. None could be better than Naomi.
John Discepoli
Owner, Discepoli Financial Planning
I knew it was time to redesign my website and I kept putting it off. I was told by my coach that Naomi did website design and after speaking with her, hired her. I’m sure happy I did! What an amazing job she did for me. I am thrilled with the services she provided and the website design she created. It was a collaboration of ideas but I hardly knew where to start. She was there every step of the way always available to provide her knowledge, expertise and patience. Naomi is a pleasure to work with. Because of her professional work, my website is complete and I’m already receiving rave reviews . . . thanks to Naomi. I couldn’t let her go, so I’ve decided to hire her as my Virtual Assistant. I’d be delighted to speak to anyone who is considering hiring Naomi.
Rochelle Togo-Figa
Breakthrough Strategist
I have been wor
king with Naomi for over a year now and I can thoroughly recommend her in partnering with you in your business. Naomi's support has been transformative in providing me with assistance that allows me to focus on what is truly important in my business.
Further, on many occasions Naomi has provided me with suggestions and recommendations based on her extensive experience working with other professionals. This has enabled me to avoid making mistakes and wasting my time, energy and money on the wrong things.
Naomi is an absolute pleasure to work with and has a fabulous ability to make me feel like her only client! She responds to my requests, working in a speedy and efficient manner, her attention to detail is impeccable, and she is often more than a few steps ahead of me in spotting potential problems or obstacles. Naomi's support is truly a partnership and I would be very happy to speak to anyone who is considering hiring her services.
Dr. Jen Nash
Clinical Psychologist
Finding Naomi Skarzinski to help with our Internet business was one of the best things we’ve done since we started publishing online. She does all the web mastering things that we don’t want or like to do—web page design, audio, html, Cascading Style Sheets and much more. In addition she saves us a lot of time by putting together our weekly ezine for us.
On a recent project Naomi really came through for us in helping with production when we had a deadline in delivering a new product to our customers. She also has very good taste in graphic design and layout. Furthermore, she’s been very considerate of our budget while doing an excellent job. By using Naomi, it’s really freed up time for us that we’d rather use in producing more products. We definitely recommend Naomi!
Nancy Wasson, Ph.D. and Lee Hefner
Marriage Counseling
I cannot say enough about Top Shelf VA services. Naomi is a true gem. She is very good at what she does and understands that not everyone has the knowledge she has when it comes to computers and building a website. Throughout the business relationship, Naomi consulted with me as to what I wanted out of my website. She delivered right on time and to the tee with every phase. There was not one time I had to ask for something to be changed, it is as if she was in my mind. These days it is hard to find a reliable business with such high integrity, but I found that in Top Shelf VA Services with Naomi Skarzinski.
I highly recommend Naomi (Top Shelf VA Services) for anyone looking to build a professional website that will help promote more business.
Kim Bolton
Certified Personal Trainer
Naomi has helped our organization through two iterations of a website program for our members. Her contributions have been invaluable. Not only has she designed great sites and worked with our members to customize them, but she has also streamlined our processes for capturing information and delivering the finished product, saving us a lot of money and hassle. We now have a professional program that we are proud of and for which we consistently receive positive feedback. Naomi is dependable, highly professional, and very competent. In addition, she's personable and fun to work with! I recommend her with no reservations.
Cathy Stegmaier
Alliance of Cambridge Advisors
Thank you Naomi for creating our beautiful website. We are getting more business from the site daily. You are a pleasure to work with and you made an overwhelming task simple and easy! Thank you! Thank you!
Tyler and Judi Swain
Day Spa Owners
